Terms & Conditions
Terms and Conditions – The Three P Beach Resort & Dive Center
IMPORTANT: By making a reservation and using our facilities, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions, including the assumption of risk provisions below.
Check-in/Check-out Policies
Standard Times:
- Check-In: 2:00 PM
- Check-Out: 12:00 NOON
Important: Valid government-issued photo identification (passport or national ID) is required for all guests during check-in. Guests must be 18 years or older to make reservations. Minors must be accompanied by a parent or legal guardian.
Early Check-in and Late Check-out
- Early Check-in: Subject to availability only. Fees may apply depending on time and season. Advance request required for availability confirmation. Resort facilities available while waiting for room readiness.
- Late Check-out: Subject to availability only. Fees may apply depending on time and season. Must be requested and confirmed in advance. Unauthorized late check-out will incur automatic charges.
- Post Check-out Stay: Guests are welcome to remain at the resort after check-out to wait for transfer services or enjoy additional activities. Resort facilities (restaurant, terrace, garden areas) remain available for departing guests.
Booking and Reservations
By making your booking, you agree to these terms and conditions, which constitute a legally binding contract between you and The Three P Beach Resort. Your booking will be confirmed upon full payment of the room rate and any requested transfer services. Other services can be paid on site.
Booking Confirmation: All reservations are subject to availability and must be confirmed in writing (email confirmation constitutes written confirmation). We reserve the right to decline any reservation at our sole discretion.
Diving Reservations
Dive center reservations are separate from hotel/accommodation bookings. Spots on our dive boats and preferred diving schedules are subject to availability and capacity limits. To secure your desired dive group, time slot, or boat placement, we strongly recommend contacting the dive center as early as possible after making your room reservation, as room booking alone does not guarantee a spot on any specific dive day.
Group Bookings: Group bookings are subject to separate group terms and may require additional deposits and different cancellation policies.
Rates and Occupancy
- All rates are charged per room (not per person) based on 1-2 guests per room
- Maximum occupancy limits are strictly enforced for safety and comfort reasons
- Additional guests can share the room for an extra fee if booked and agreed upon prior to arrival
- Unauthorized additional guests will result in immediate additional charges or potential removal from the property
- Full rate information available at: https://the-three-p.com/rates/
Payment Terms
Deposit Requirements
- Online bookings: 100% deposit of room total (plus optional transfer services) required
Currency and Exchange
- All prices are quoted in Philippine Peso (PHP) unless otherwise specified
- Foreign currency payments will be converted at prevailing exchange rates at time of payment
- The resort is not responsible for currency fluctuations
Payment Methods
A) Digital Payment Methods
- GCash: No additional fees, instant processing, available for advance bookings and on-site payments
- Maya: 2% for online payments, instant processing, available for advance bookings and on-site payments
- WeChat Pay: Available through our payment processor, service fee applies (typically 3% for international transactions)
- Bank Transfer: Bank transfer fees may apply depending on your financial institution. Many guests use digital money transfer services like Wise, Revolut, or Transferly for fast and cheap transfers.
- PayPal: Service fee applies to cover PayPal processing costs, secure international payments accepted
B) On-Site Payment Methods
- Credit Card: Available at the resort only (not for advance bookings or deposits). All major credit cards accepted. A 3% service fee applies to cover processing costs.
- Cash Payment: No additional fees. We accept Philippine Peso (PHP), US Dollar (USD), and Euro (EUR). Available at the resort for all services and amenities.
- Digital Options: All digital payment options mentioned above are also available on-site
Service Fees: The Three P Beach Resort may charge service fees and cannot cover banking fees. All payment processing fees are the responsibility of the guest.
Cancellation and Modification Policy
Cancellation Timeline
- 60+ days before arrival: Full refund minus processing fees
- 31-59 days before arrival: 25% cancellation fee
- 16-30 days before arrival: 50% cancellation fee
- Less than 15 days before arrival: 100% cancellation fee (no refund)
Modification Policy
- Date changes are subject to availability and may incur additional charges
- No-shows will be charged the full reservation amount
Refund Processing
- All refunds will be processed within 25 business days of cancellation
- Banking or service fees associated with refunds are not covered by the resort
Resort Cancellation
We reserve the right to cancel bookings due to force majeure events, overbooking, or operational requirements. In such cases:
- We will attempt to provide alternative accommodation recommendations
- Full refunds will be provided for resort-initiated cancellations
- We are not liable for additional expenses incurred due to our cancellation
Guest Policies
Age and Child Policy
- One child under 12 stays free when sharing parents’ room
- Additional children: PHP 400 per night
- Children 12+ are charged adult rates
- Children must be supervised at all times
Guest Conduct
- Guests must respect other guests and staff
- Excessive noise, disruptive behavior, or violation of resort policies may result in immediate removal without refund
- Guests are responsible for their visitors and must register all visitors at the front desk
Smoking Policy
- All accommodations are non-smoking
- Designated smoking areas available
- Smoking in rooms will result in cleaning fees of PHP 5,000
Property Damage and Lost Items
Damage Policy
- Guests are liable for all property damage, whether accidental or intentional
- Charges include full replacement cost plus handling fees
- Damage assessment will be conducted after checkout
Lost and Found
- Report lost items immediately to front desk
- Items held for 60 days, then donated to charity
- Resort not responsible for lost or stolen personal items
- Safe deposit boxes available for valuables
Health, Safety and Liability
Medical Conditions
- Guests with medical conditions must inform the resort upon check-in
- Resort staff are not medically trained – emergency services will be contacted when needed
- Nearest hospital is Romblon District Hospital
Swimming and Water Activities
- Swimming and water activities are at guests’ own risk
- No lifeguards on duty
- Children must be supervised by parents/guardians at all times
- Resort not liable for accidents during water activities
- You voluntarily assume all risks associated with water activities
Diving Activities
- All diving activities require proper certification or supervised training
- Medical clearance may be required for certain diving activities
- Diving insurance strongly recommended
- Separate comprehensive diving waiver required for all diving activities
- You acknowledge that diving involves inherent risks including but not limited to decompression sickness, marine life encounters, equipment failure, and drowning
- You assume full responsibility for all diving-related activities
Weather and Transportation
Weather Conditions
- Weather-related disruptions do not constitute grounds for cancellation or refund
- This includes transportation delays, cancellations, or extended stays
- Comprehensive travel insurance strongly recommended
- Resort not liable for additional costs due to weather disruptions
Transportation and Transfer Services
The resort offers various transfer services as a convenience for in-house guests only, including transfers on Tablas and Luzon Islands, Manila pick-up/drop-off services, ferry ticket arrangements, and Romblon island transfers.
Important Disclaimers:
- We are not a travel agency – these services are provided purely for the convenience of our resort guests
- The resort cannot be held responsible for any delays, cancellations, or damages caused by transportation
- We are not responsible for changes to ferry accommodation types
- Transfer and transportation prices are quoted based on current rates from third-party providers (e.g., ferry companies, transport operators) and are subject to change. We reserve the right to pass on any increases in these costs to guests, even after booking or confirmation, and will notify affected guests as soon as practicable.
- Guests are responsible for verifying all details on tickets and transfer arrangements
- All transfer services are subject to weather conditions and operational availability
- Transfer fees are separate from accommodation charges and must be paid in advance
- The resort reserves the right to substitute service providers or vehicles based on availability and safety considerations
- Resort not responsible for flight, ferry, or other third-party transport cancellations/delays
Technology and Communication
Internet and WiFi
- Complimentary WiFi provided as available
- No guarantee of speed or continuous service
- Resort not liable for business losses due to connectivity issues
- The resort is not responsible for damage to electronic devices or equipment caused by power fluctuations, voltage variations, or electrical surges that may occur due to local power grid conditions.
Power Supply
- Power outages may occur due to local infrastructure
- Electronic devices can be charged in all rooms
Legal and Regulatory
Jurisdiction
- All agreements governed by Philippine law
- Disputes subject to jurisdiction of Philippine courts
- English version of terms takes precedence over translations
Prohibited Items and Activities
- Illegal drugs strictly prohibited (local authorities will be contacted)
- Weapons or dangerous items not permitted
- Pets not allowed (except registered service animals with advance notice)
- Commercial photography/videography requires written permission
Privacy and Data Protection
- Guest information handled per GDPR and Philippine data protection laws
- Full privacy policy: https://the-three-p.com/privacy-policy/
- Security cameras operate in common areas for safety
Force Majeure
The resort is not liable for failures to perform due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters, severe weather, earthquakes, typhoon
- Government actions, civil unrest, terrorism
- Pandemics or public health emergencies
- Infrastructure failures beyond our control
Guest Acknowledgment and Assumption of Risk
Assumption of Risk and Liability Waiver
The use of facilities at The Three P Beach Resort & Dive Center naturally involves inherent risks of injury. By completing your reservation and using our facilities, you acknowledge and voluntarily accept these risks. You understand and agree that The Three P Beach Resort & Dive Center, its affiliated entities, officers, directors, members, agents, servants, employees, and service providers (collectively “the Resort”) will not be liable for any injury, including personal, bodily, mental injury, economic loss, or damage to you, your spouse, children, guests, or relatives (collectively “Guest”) resulting from the negligence of the Resort or anyone else using the facilities.
Specific Risks Include:
- Injuries from negligence of owners, operators, employees, volunteers, or other guests
- Injuries or death from failure or misuse of facilities or equipment
- Injuries from slips, trips, falls, or accidents while using facilities
- Injuries from diving, swimming, and water activities
- Injuries from participating in resort-sponsored activities on or off premises
- Injuries from inadequate training or assistance by staff or volunteers
Legal Agreement: If any claim arises based on injury, loss, or damage involving Guest, you agree to defend the Resort against such claims, pay all related expenses including attorney’s fees, and indemnify the Resort for all resulting obligations. You release the Resort from all liability and promise not to take legal action, even if the Resort’s negligence contributes to personal injury, damage, or death.
Final Acknowledgment
By completing your reservation, you acknowledge that you:
- Have read, understood, and agree to be bound by these terms and conditions
- Confirm that all information provided is accurate
- Have authority to make this booking for all listed guests
- Voluntarily assume all risks associated with your stay and activities
- Release the Resort from liability as outlined above
- Understand that this agreement is legally binding and governed by Philippine law
Contact Information
- For questions about these terms: info@the-three-p.com
- For reservations: booking@the-three-p.com
Last Updated: June 24th, 2025